Following your purchase, you have a window of 180 days from receiving
your package to explore the advantages of this exceptional product. We genuinely
anticipate that you will soon join the ranks of our satisfied customers who reach out to
share their delightful experiences with us.
However, should this not be the case for you and if you find yourself
not entirely content with your investment, requesting a refund is a straightforward
process!
Before initiating a refund, we kindly ask that you ensure you've
allowed sufficient time for the product to demonstrate its efficacy for you. Typically,
we recommend a minimum usage period of 3 months for customers to assess its impact on
their well-being before making a decision.
If you have determined that you wish to proceed with a refund, please
refer to the instructions below on how to do so.
Step-by-Step Refund Guideline:
Step 1: Ensure that you remain within the
180-day timeframe commencing from the date of delivery of the order. To recall the delivery
date, kindly verify the tracking number on the carrier's website.
Step 2: Please email our support team at
[email protected] expressing your reservations regarding the product's
benefits. Kindly include "Refund Request" in the subject line to expedite the process.
Step 3: Please return all jars to
the address provided below, regardless of whether they are empty or not. Whether the jars
are opened or sealed does not affect the return process. Kindly include a note containing
your full name, email, and optionally your order ID to ensure prompt and prioritized
processing of your return.
Once you've returned ALL the jars along with the Packing Slip, you can
be confident that the refund will be processed within just a few days of us receiving
your package.
Please note that we do not cover the expenses for return shipping.
19655 E 35th Dr #100, Aurora, CO 80011, USA
Step 4: Please allow us some time to process
your refund upon receiving your package. Rest assured, we'll promptly notify you via email
once the process is complete. The timeframe for the refund to reflect on your credit card
statement varies, typically ranging from 5 to 10 days depending on your bank or credit card
issuer.
How To Contact USA
Product Email Support
[email protected]
Our friendly customer support agents manage every email or phone call
and aim to respond promptly.